Refund & Cancellation Policy

This Refund and Cancellation Policy explains how you can cancel an order or request a refund for any product or service purchased through our Platform.

Order Cancellation

• Cancellations are accepted only within 2 days of placing the order.
• If the product is already shipped or out for delivery, cancellation may not be possible.
• If cancellation is not possible, you may reject the product at the time of delivery.

Damaged or Defective Products

• If you receive a damaged or defective item, report it within 2 days of delivery.
• The issue will be verified before taking further action.
• If the product does not match the listing or expectations, notify us within 2 days for review.
• In case of damaged product, a replacement will be delivered within 7 working days.

Products with Manufacturer Warranty

For items with manufacturer warranty, please contact the manufacturer directly for repair or service.

Refund Timeline

Refund will be issued to the original payment method within 7 working days. If exchange is approved, the new product will be delivered within 7 working days.