Privacy Policy

Introduction

This Privacy Policy describes how BIBEKANANDA PAL and its affiliates (collectively referred to as “BIBEKANANDA PAL”, “we”, “our”, or “us”) collect, use, share, protect, and process your personal data through our website https://sevaclinicclothing.netlify.app (hereinafter referred to as the “Platform”).

You may browse certain sections of the Platform without registering. We do not offer any product/service outside India, and your personal data is stored and processed primarily in India.

By visiting the Platform, providing information, or using any service/product on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India relating to data protection and privacy. If you do not agree, please do not use the Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or interact with us. Information collected may include (but is not limited to): name, date of birth, address, phone number, email ID, identity proof, and address proof.

Sensitive personal data may also be collected with your consent, such as bank account details, credit/debit card information, payment instruments, or biometric data (e.g., facial features for optional features).

You may choose not to provide certain information, but this may limit your use of certain services.

We may track user behaviour, preferences, and interactions, including aggregated analytics. We also collect information regarding your transactions on our Platform and partner platforms.

When third-party partners collect your data, you are governed by their privacy policies. We are not responsible for their practices, and encourage you to read their privacy policies.

If anyone contacts you claiming to be from “BIBEKANANDA PAL” asking for sensitive data like PINs, passwords, etc., NEVER share such information. Report it immediately to law enforcement if already shared.

Usage of Information

We use your personal data to:

You may opt out of marketing communications at any time.

Sharing of Information

We may share your personal data with:

We may disclose information to comply with legal obligations, enforce our terms, prevent fraud, or protect safety.

Data may also be shared with government or law enforcement agencies when legally required.

Security Precautions

We implement reasonable security practices to protect against unauthorized access, loss, or misuse. However, internet transmission is not fully secure, and inherent risks exist. Users are responsible for safeguarding their account credentials.

Data Deletion & Retention

You may delete your account from your profile settings or contact us for assistance. Deletion may be delayed if pending orders, claims, or grievances exist.

We retain data only as long as necessary or required under law. Certain anonymized data may be retained for analytics.

Your Rights

You may access, update, or correct your personal data using platform features.

Consent

By using the Platform, you consent to data collection, use, storage, sharing, and processing under this Privacy Policy.

You may withdraw your consent by writing to the Grievance Officer, but withdrawal may restrict access to services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes may be notified as required by applicable laws.

Grievance Officer

Name of the Officer: Bibekananda Pal
Designation: Owner
Company Name: Seva Clinic
Address: 10, Ground Floor, Udaynarayanpur, Udaynarayanpur Tarkeshwar Road, Near UCO Bank, Howrah, West Bengal, 711226
Phone: 7278177592
Email: bibekpal257151@gmail.com
Support Timing: Monday – Friday (9:00 AM – 6:00 PM)

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